Heritage Queenstown, Queenstown

The hotel offers a mix of positives and negatives. The rooms had a food odour issue initially but the manager was very apologetic and understanding, eventually providing a satisfactory alternative. The view from the room was nice, though a bit cramped for four guests. Housekeeping was short-staffed, resulting in some inconvenience during the stay. The early morning noise from the nearby exit was a downside, starting as early as 5:30 am.

I had a mixed experience at this hotel. The rooms were spacious and warm, with super comfy beds, but they hadn't been thoroughly checked by housekeeping, and some in-room brochure information was missing. The service was top-notch, with staff remembering my drink preference and always being friendly and obliging. The location was within easy walking distance of town, although it could be better organized and cleaned up. The dining was good, with excellent grilled dishes, but the breakfast was a bit overpriced for what was offered. The facilities were great, especially the large and spacious rooms. Value for money is a bit questionable given the room issues and breakfast pricing.

I had a mixed experience at the hotel. The room was comfortable with a nice bed and air conditioning, but the noise from the traffic outside was bothersome. The service was friendly but lacked attention to detail, leaving us with limited supplies. The location was great, offering a peaceful setting with a beautiful view of the lake. The dining options were healthy and good quality, although somewhat limited. The facilities were decent overall.

I couldn't have asked for a better location; it had stunning views and gave me the feeling of being away from the busy city while still being close to everything. The service was exceptional with welcoming and friendly staff who anticipated all our needs. However, the dining experience was average but sufficient, and the rooms, although spacious and comfortable, felt a bit tired. The facilities were standard and met our needs perfectly.

I absolutely loved my stay at this hotel! The rooms were spacious and well-appointed, and I was pleasantly surprised by the extra space and full kitchen facilities. However, the cold temperature in the rooms could be a bit too much for some. The service was top-notch, with friendly and welcoming staff who even offered a free upgrade to an apartment. The location was peaceful and convenient, though the lack of nearby parking was a minor inconvenience. The dining experience was just okay, but the facilities were impressive.